City of Wichita Cyberattack Ongoing, Services Remain Down

The City of Wichita has released an update to a cybersecurity incident that started on May 5, informing its constituents that there is “no timetable” for when its systems could be coming back online.

“The information technology department and its security partners continue to work around the clock to address the cybersecurity incident,” the statement said. “Many city systems are down as security experts determine the source and extent of the incident.”

The announcement included updates to the city’s frequently asked questions regarding the incident. 

“Staff are working diligently and will resolve the cybersecurity incident as soon as possible,” a city representative answered to the question “When will this incident be resolved?”

In an initial release following the incident’s discovery, the city said it turned off its computer network to ensure systems are “securely vetted” before returning to service. As the investigation into the incident continues, the network remains impacted, with some online services unavailable. 

While it is not yet clear if residents’ personal data has been compromised, the release noted public WiFi and payments are among the services impacted. However, essential services such as the police and fire department remain unaffected.

Related:UnitedHealth Confirms Hackers Stole ‘Substantial’ Amounts of Data

Ransomware gang LockBit has claimed responsibility for the attack, giving the city a deadline of May 15 to pay a ransom of an undisclosed amount.