Top Technology Predictions for 2025 and Beyond: Gartner

Technology leaders could face significant new challenges due to the growing impact of artificial intelligence

Chuck Martin, Editorial Director AI & IoT

October 22, 2024

3 Min Read
Chuck Martin

The top strategic predictions for 2025 and beyond, which include advances in AI usage and with potentially business-shaking impacts, were detailed by Gartner at its annual IT Symposium/Xpo in Orlando this week.

Based on the predictions, technology leaders could face significant new challenges due to the growing impact of artificial intelligence.

“It is clear that no matter where we go, we cannot avoid the impact of AI,” said Daryl Plumer, distinguished vice president analyst, chief of research at Gartner. “AI is evolving as human use of AI evolves. Before we reach the point where humans can no longer keep up, we must embrace how much better AI can make us.” 

Here is a condensed summary of the Gartner predictions for 2025 and beyond.

  • Through 2026, 20% of organizations will reduce labor costs by using AI to flatten their organizational structure, eliminating more than half of current middle management positions.

  • Technological immersion will impact populations by 2028 with digital addiction and social isolation driving 70% of organizations to implement anti-digital policies. Gartner expects 1 billion people will be affected by digital addiction by 2028

  • By 2029, 10% of global boards will use AI guidance to challenge executive decisions material to their business. AI-generated insights will impact executive decision making, empowering board members to challenge executives.

Related:The 10 Top Strategic Technology Trends for 2025: Gartner

  • By 2028, 40% of large enterprises will manipulate and measure employee mood and behaviors, all in the name of profit by using AI, which can perform sentiment analysis on workplace communications. 

  • Licensing and fair usage clauses for AI representations of their personas will be in 70% of new contracts for employees. Personal data captured by enterprise large language models will remain employment. 

  • Emotional-AI-related terms and conditions in technology contracts will be included in 70% of health care provider conditions by 2027, or they could risk billions in financial harm.

  • Generative AI labeling, such as “xxGPT, will be used by 30% of Standard and Poor’s companies by 2028, to reshape their branding while chasing new revenue.

  • New security and risk solutions will be needed, since by 2028, 25% of enterprise breaches will be traced back to AI agent abuse, from both external and malicious internal actors.

  • By 2028, 40% of CIOs will demand technology to autonomously track, oversee or contain the results of AI agent actions. New generative AI agents are poised to rapidly expand in strategic planning for product leaders. 

  • Fortune 500 companies will shift $500 billion from energy operating expenses to microgrids through 2027 to mitigate chronic energy risks and AI demand. 

Earlier in the week, Gartner announced its top 10 strategic technology trends for 2025, with advances in artificial intelligence, IoT technologies and quantum computing all making the list. 

The consulting firm regularly details a list of what the technological road ahead looks like to give business technology leaders some idea of what to watch out for. 

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About the Author

Chuck Martin

Editorial Director AI & IoT

Chuck Martin, author of "Flying Vehicles," New York Times Business Bestselling author and futurist, is Editorial Director at Informa Tech, home of AI Business, IoT World Today and Enter Quantum. Martin has been a leader in emerging digital technologies for more than two decades. He is considered one of the foremost emerging technology experts in the world and his latest book title "Flying Vehicles" (The Emergence of Personal Air Travel, Flying Cars, and Air Taxis) followed "Digital Transformation 3.0" (The New Business-to-Consumer Connections of The Internet of Things).  He hosts a worldwide podcast titled “The Voices of the Internet of Things with Chuck Martin,” where he converses with top executives from the companies driving the adoption of emerging technology.

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