Ticketmaster Cyberattack Confirmed by Live Nation

The personal information of 560 million customers was compromised after hackers accessed 1.3 terabytes of data

Liz Hughes, Editor, IoT World Today

June 3, 2024

1 Min Read
Photo Illustration by Michael M. Santiago/Getty Images

Live Nation confirmed Ticketmaster was the victim of a cyberattack, days after reports surfaced that the breach impacted the personal and credit card data of 560,000 customers. 

In a Securities and Exchange Commission filing, Live Nation said the breach occurred on May 20 when the company identified unauthorized activity in its third-party cloud database. The company then launched an investigation.

On May 27, Live Nation said “a criminal threat actor offered what it alleged to be Company user data for sale via the dark web.”

“We are working to mitigate risk to our users and the company, and have notified and are cooperating with law enforcement,” Live Nation said. “As appropriate, we are also notifying regulatory authorities and users with respect to unauthorized access to personal information.”

Live Nation said it doesn’t believe the incident will have a “material impact on our overall business operations or on our financial condition or results of operations.”

The personal information of 560 million customers was compromised after hackers accessed 1.3 terabytes of data including emails, phone numbers, addresses and credit card data, claimed the ShinyHunters hacker group.

The group claimed responsibility for the breach last week and said it was selling that stolen data on BreachForms for $500,000. 

Related:Ticketmaster Breach Impacts 560 Million Customers

The company said it will continue to evaluate the risks and that its remediation efforts are ongoing. 

A Ticketmaster spokesman reportedly told TechCrunch that Boston-based cloud storage and analytics company Snowflake housed the company’s data, the same company used by Santander Bank, which also announced a breach impacting the data of 30 million customers.

About the Author

Liz Hughes

Editor, IoT World Today, IoT World Today

Liz Hughes is an award-winning digital media editor with more than two decades of experience in newspaper, magazine and online media industries. 

A proven digital media strategist and editor, Liz has produced content and offered editorial support and leadership for a variety of web publications, including Fast Company, NBC Boston, Street Fight, QuinStreet, WTWH Media, AOL/Patch Media and Design News.

A skilled social media strategist experienced in developing and maintaining an audience across multiple platforms and brands, Liz also enjoys sharing her knowledge and expertise to help businesses small and large.

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